MSC Cruises Trap & Trace Lawsuit

Trap & Trace Lawsuit Against MSC Cruises

MSC Cruises Trap & Trace Lawsuit

The California consumer protection lawyers at Tauler Smith LLP are representing a consumer who filed a trap & trace lawsuit against MSC Cruises. The cruise ship company has been accused of utilizing trap & trace technology on its website to collect customer information without permission. The Superior Court of Los Angeles County recently ruled on a demurrer filed by the Defendant in the case: the court overruled the demurrer, which means that the case against MSC Cruises could proceed to trial.

For additional information about the MSC Cruises trap and trace complaint, keep reading.

Lawsuit: MSC Cruises Violated the California Invasion of Privacy Act (CIPA)

MSC Cruises is the world’s largest privately held cruise company. The global cruise line operates a website that invites customers to “sail to over 250 of the world’s most sought-after travel destinations.” Site visitors can register and book cruises directly on the website.

The civil lawsuit filed against MSC Cruises in L.A. County Superior Court alleges that the cruise ship company violated the California Invasion of Privacy Act (CIPA) by utilizing trap and trace software on their website.

What Is the California Invasion of Privacy Act?

The California Invasion of Privacy Act (CIPA) is codified in Penal Code § 638.51, which states that “a person may not install or use a pen register or a trap and trace device without first obtaining a court order.”

Pen Registers

As set forth by the statute, a “pen register” is a device or process that records certain information transmitted by an instrument that also transmits a wire or electronic communication. This information includes dialing, routing, addressing, or signaling information. Importantly, a pen register does not record or decode the contents of a communication.

There are exceptions to California’s digital privacy law on pen registers. For example, the pen register prohibition in the CIPA does not apply to a device used for billing purposes, cost accounting, or other similar purposes that exist in the ordinary course of business.

Trap & Trace Devices

The California Invasion of Privacy Act (CIPA) defines a “trap and trace device” as “a device or process that captures incoming electronic or other impulses that identify the originating number or other dialing, routing, addressing, or signaling information reasonably likely to identify the source of a wire or electronic communication, but not the contents of a communication.”

The last clause in the definition is what MSC Cruises focused on for one of its pre-trial arguments: the Defendant argued that the TikTok Software on its website only intercepts the content of communications, which would not fit the definition of a trap and trace device. However, the court found the opposite to be true: that the civil suit against MSC Cruises sufficiently alleged that the TikTok Software used on the company’s website collects data such as device, browser, and geographic information about site visitors. This is precisely the type of data which would show where users are located and thus violate the CIPA.

MSC Cruises Accused of Using TikTok Software on Its Website

Alarmingly, MSC Cruises is accused of collaborating with the Chinese government to use TikTok software to gather personal information about website visitors without their knowledge or consent. According to the complaint, MSC Cruises installed software created by TikTok on the company’s website. The TikTok Software was allegedly created for the purpose of identifying website visitors, collecting data about the visitors, and then matching the information with existing customer data that the social media platform already possessed.

The complaint alleges that the TikTok Software uses a de-anonymization process that runs codes or “scripts” on the MSC Cruises website to identify users and then send user details to TikTok. This includes data such as browser information, geographic information, referral tracking, and URL tracking.

The digital privacy complaint states that visitors of the MSC Cruises website do not consent to have their data collected and shared with TikTok. That’s because the TikTok Software allegedly starts working the moment a user lands on a website page. According to the trap & trace lawsuit, the software collects and shares the information “regardless of the cookie banner which appears on the site.” In other words, a site visitor does not have an opportunity to opt out of the collecting and sharing of their personal data because this occurs as soon as visitors land on a page or click on a page.

Pre-Trial Motion: Court Rules in Favor of Plaintiff in MSC Cruises Trap & Trace Lawsuit

The Plaintiff, a California consumer represented by Tauler Smith LLP, filed her CIPA complaint against MSC Cruises in Los Angeles County Superior Court. A short time later, the Defendant filed a demurrer with the court. Basically, this meant that the Defendant asked the court to dismiss the complaint. The court heard arguments from both sides, then ruled in favor of the Plaintiff.

Trap & Trace Software

MSC Cruises filed a demurrer with the L.A. County Superior Court on the grounds that the complaint failed to allege a violation of the California Invasion of Privacy Act (CIPA). Specifically, the Defendant argued that it had not utilized a “pen register” or a “trap and trace device” as defined by the statute because the CIPA only explicitly covers telephone-based communications, not website-based communications.

The court rejected the Defendant’s argument and found that the Plaintiff’s trap and trace complaint alleged facts sufficient for a violation of the CIPA. First, the court stated that the plain language of Section 638.51 does not limit the statute to telephone-based communications. Beyond that, the court noted that the Plaintiff did not need to provide a detailed description of the TikTok Software used by MSC Cruises at this stage of the legal proceedings; instead, all that is needed is facts alleging that the software installed on the cruise ship website captures user information which would reasonably lead to the source of the users’ communications with the website.

Consent to Trap & Trace Devices

In its demurrer filed with the court, MSC Cruises also argued that users of its website consented to the capture of their personal data through automated technologies simply by visiting the website. However, the court found that the Plaintiff’s complaint clearly alleged that the TikTok Software captured user data without users’ consent or knowledge. Moreover, this data capture occurred as soon as a user landed on the website – and without users submitting the information to the website voluntarily.

Call a Los Angeles Consumer Protection Attorney Today

Are you a California resident? Did you visit the MSC Cruises website to book a cruise vacation or for any other reason? If so, your personal data may have been compromised. The Los Angeles consumer protection lawyers at Tauler Smith LLP represent victims of consumer privacy violations, and we help them get financial compensation. Call 310-590-3927 or send an email to discuss your legal options.