According to a lawsuit filed by California attorney Robert Tauler, Rover has refused to reveal the number of dogs killed or injured while under their dog sitters’ care.
Rover didn’t answer questions about dog deaths when asked by the Star-Telegram on Thursday.
The company says the information is irrelevant, according to the lawsuit. The lawsuit also alleges that Rover made false representations to clients about the safety of the app.
“Consumers should know the likelihood their dog will die using the Rover app,” Tauler argued in court documents. “Is there a 1 percent chance? Two percent? Instead of telling customers, Rover says it would take too much time to figure it out. Coming from a billion-dollar tech company, this is insulting to all consumers.”
Click here to read the full article at Fort Worth Star-Telegram.