When Snoopy, an 18-month-old papillion, needed a dog-sitter in April 2017, his owner turned to Rover, a popular service that claimed to screen all its sitters and guaranteed insurance in case anything went wrong.
Yet when Snoopy was killed by a car while under the Rover sitter’s care, the company offered no compensation – not even the costs for cremation. His owner turned to Robert Tauler for help.
“They are representing that there is this vetting process but they are not doing really anything to ensure the safety of pets,” Tauler told Seattle’s KOMO News. “You can’t just say you’re insured and then back out of it…”